Saying NO is not a bad thing…

As an engineering student at Vivekanand Education Society’s Institute of Technology, Mumbai, India and as a Secretary for the Computer Society of India (CSI) I was continuously part of various college events. While working on an event, one of my seniors told me, “Shreyas, you need to learn to say no to people. When someone else asks you to do any work, you should not say yes to everything which comes your way.” Fast forward twelve years, I realize as a Product Manager, it is critical to say NO but am I saying it enough?

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Peek Inside Customer’s Mind

In the Cars 3 movie, Lightning McQueen peeks inside Cruz’s mind and understood her true caliber and made her realize she is a true racer and not just a trainer; as a Product Manager; your job is to peek inside customer’s mind to make them realize their real challenges. To build products that people love, you need to know your customer better than you know yourself and you need to understand their habits, routine, and their end goal.

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