I was fascinated by coordinated and structured efforts from ants when I was 6. On the other hand, I was baffled to see group conflict and unstructured behavior in the organization at 22 during my first corporate job. As a Product Manager, dealing with people is an inevitable part of the job. One of the biggest challenges for PMs is to influence engineers and negotiate with the business team. If that is the case, how PMs miss organizational pattern to understand engineers and business team behavior?
An organization is the group of people working towards the same purpose. However, we always see a conflict of interest between the engineering team and business team, and as a PM, your role is to connect both sides of an organizational spectrum. Today in any organization; as a PM, you work with engineering, support, marketing, sales, professional services, and finance department. It means PMs get an opportunity to work with people from diverse background, culture, and experience. As product managers spend more time with various teams, they need to understand personal behaviors, a key motivation of each team/individual and company objectives.
Continue reading “As a PM – Do You Care about Organizational Behavior?”
Rahul 13 years old kid. He is growing up in the Mumbai. As a part of his upbringing, he always has to ask his dad if he has to go anywhere out with school friends. However, he is always afraid of his father and hesitated to talk to him if he needs anything. Even after planning and rehearsing a conversation 100 times within his mind he was not able to accumulate courage to share it with his dad.
Matt 34 years old Software Engineer, working in Houston, Texas. He is employed with the same company for last five years and now due for a promotion. He can not change his job because of his wife and kids. He is not sure how to start a conversation with his manager and tell him why he should get promotion this year. After planning and rehearsing a conversation for last three months within his mind, he was not able to accumulate courage to initiate a conversation with his manager.
All of us have walked in the shoes of either Rahul or Matt sometimes in our life. It means even after planning as well as rehearsing a conversation multiple times within our mind, we have either avoided it for an interim or decided not to talk about it at all. Sometimes we ended up carrying a conversation baggage in our mind around the clock and added unwanted stress in our life. So crucial question is how one should handle an important conversation?
Continue reading “Are You Avoiding Crucial Conversations?”