I have asked myself a question 2 years back, “Is it worth to spend time and money to take a Project Management Professional (PMP) exam?” I believed every project manager and PMP certified professional has asked themselves this question at some point in time in their career. It is important to go through the process of taking a complicated PMP examination and it requires a huge deal of preparation, significant amount of time and financial investment. However, as a project manager we know cost-benefit analysis plays a significant role in project budget management; similarly, cost you will be paying to take a PMP exam will reap long-term benefits and success in your career.
Rahul 13 years old kid. He is growing up in the Mumbai. As a part of his upbringing, he always has to ask his dad if he has to go anywhere out with school friends. However, he is always afraid of his father and hesitated to talk to him if he needs anything. Even after planning and rehearsing a conversation 100 times within his mind he was not able to accumulate courage to share it with his dad.
Matt 34 years old Software Engineer, working in Houston, Texas. He is employed with the same company for last five years and now due for a promotion. He can not change his job because of his wife and kids. He is not sure how to start a conversation with his manager and tell him why he should get promotion this year. After planning and rehearsing a conversation for last three months within his mind, he was not able to accumulate courage to initiate a conversation with his manager.
All of us have walked in the shoes of either Rahul or Matt sometimes in our life. It means even after planning as well as rehearsing a conversation multiple times within our mind, we have either avoided it for an interim or decided not to talk about it at all. Sometimes we ended up carrying a conversation baggage in our mind around the clock and added unwanted stress in our life. So crucial question is how one should handle an important conversation?
Have you ever asked – Do you know your client’s needs and understand how you can deliver that suits their requirements?
While I was growing up in Mumbai, my mom used to travel by local train to work and bring groceries while coming back home from street side vendors. Often I accompanied her to the marketplace.They know what time she comes from work and what’s her buying habits. They ask her about family, work and give her fresh vegetables & fruits without her explaining what she needs.
Isn’t this a counterintuitive approach? The result is repeated business one after another.